Client Testimonials


With an unparalleled commitment to providing outstanding customer dedication as a Realtor, many satisfied real estate customers have submitted letters of thanks and some greatly appreciated reviews regarding Gail's real estate services.  Read below to see what people are saying.

Laird and Vladimir Kravchinsky

My husband and I highly recommend Gail Salem. We learned so much from her about the important steps to take in order to make our home look it’s best for our open house.   Because Gail priced our house competitively, we attracted multiple over-asking-price offers  and were able to sell to the most wonderful  young couple.   Throughout the process, Gail offered sound advice and because she is so detail oriented, we sailed  through the large amount of paperwork confident that all bases were covered. Sometimes selling a home can be stressful, and emotional ; Gail knows that, and  because she is so experienced, she is able to calm nerves as well as offer friendly, respectful guidance.  We always felt that Gail had our best our best interest in mind.  Given the opportunity, we would not hesitate to buy or sell our next home through Gail Salem.  

Pascal and Laura

Dear Gail,

 

Speaking for Laura and myself, one final thank you for your exceptional work on our behalf. We feel that we could not have been better represented. We could not express this any better than to say that we do not think of you as our broker, we refer to you as our friend who happens to be an expert in the field of realty. One whose persistence in the pursuit of what is right for her clients is matched only by her friendliness and patience.
We hope to see you soon and we certainly wish you, Ronny and your sons all the best.

Our warmest thoughts & best wishes for continued success,


Pascal & Laura

Sold My Dad's House!

I met Gail through a close, dear friend, and we became associated over the sale of my father's house.

My very elderly father lived in L.A. in the same house for over 50 years.  I grew up in that house.  My dad fell and broke his hip in early November.  By December it had become apparent that he would no longer be able to live alone in his house anymore, despite having a daytime caregiver 6 days a week.  So, my sister & I moved our dad to Arizona to live near me.  At that time we had no intention of selling his house, at least not right away. But, after another month we realized we did not want to continue to maintain that house, let alone worry about having a break-in or vandalism.

My dear friend mentioned our situation to Gail and asked her to put together a report on all the comparable sales in the area to give us an idea of the house's value.  

Her report was very thorough.  In fact, looking back, we were contacted by a couple of other real estate agents; one a nice neighbor and another one who put his business card in my dad's mailbox.  Gail was the only real estate person who put forth the effort and time into helping us.  That showed me that she would go the extra mile for us.

The first time we met with Gail, we spoke honestly about the house itself and about the real estate market in the area.  She was very honest with us and gave us her truthful opinion of its value and offered her recommendations on what we needed to do (and what not to do) to the house prior to putting it up for sale.

We emptied the house, painted walls and had the place thoroughly cleaned.  Gail's contacts for the cleaners, helpers and other contacts helped us to accomplish the task of getting the house ready to sell.

Based on the house's prime location as well as the comparable sales in the neighborhood, she was instrumental in helping us determine the asking price.

Prior to the house actually being put on the market, Gail had professional photographs taken and she handled all of the marketing materials as well as the listing itself.

Once the house went on the market, Gail was present for all open house events.  She spent an extensive amount of time actually at the house talking with prospective buyers.  On her recommendation, offers were not accepted during the first week the house was on the market.  Then after a week, she gathered several offers and presented them to me.  Three days later after minor negotiations, an amazing offer was accepted. And only two weeks after that, the property closed escrow.  

It was a whirlwind experience but Gail's professionalism and integrity took the stress off of me.  

Selling my family home, the place where I grew up and where so much happened throughout my life, was an emotional experience.  Gail was incredibly understanding and sensitive about that.

No matter how trivial my questions were, she was always available to answer them.  When the buyer's realtor was unavailable (which frequently happened), Gail persisted at tracking that other realtor down.

She is an outstanding realtor, and in my opinion, we got THE BEST realtor for the job.  Nobody else could have (or would have) done as much for us as she did.

Sincerely,
Julia Benham 

Cleve and Agnes

Gail Salem is our "realtor extraordinaire". She handled the sale of our two properties, one of which was in a truly complicated situation.  She handled all the challenges resourcefully, and resolved it within the necessary time frame.  She did all of these and more, while we were living in another state.  She is a person that you can trust, and will fight for your best interests. Not only is she our "go to" realtor but she has also become our good friend.

Stewart

Gail listed the house on a Monday, by close of business on Friday had 18 valid offers on the house. Escrow closed without a hitch. Very smooth and easy transaction. Gail will be listing another house for me in the upcoming month or so!

Cameron & Alexia

"Gail was great though the entire process of selling our home. We had some urgency due to a work relocation and she was able to list and sell the property quickly!"

David Long

"The first time I met Gail was through a friend-of-a-friend referral. We instantly hit it off, was very supportive and understood what I was looking for in a second home. Even still she and I would go out to visit places that seems like they probably fit, but weren't that perfect match. None the less, we had the time of our lives. It was a joy to spend time looking, often laughing. When I get my offer accepted, it was already doomed as the financial crisis was about to hit. Through it all, Gail was not deterred and pressed on.

I finally found the perfect spot in a new building, Gail was excited to show it and I was sold instantly. Six years later and ready to sell, I wouldn’t have consider another person to market my home. Yes, Gail is amazing to work with, more importantly she became a friend I trust."

James & Tiffany

"When we were ready to sell our home in Sherman Oaks, we knew Gail would be our first choice. From her extensive knowledge and expertise on the Sherman Oaks (Noble Estates) area and personal approach to getting to know our family, she was fantastic! She knew exactly what it would take to to make our home ready to be put on the market and got us well above our asking price within the first week. We were very impressed with her marketing and sales plan for our house. Everything was extremely well executed. We would definitely recommend her to anyone looking to sell their home."

Josh and Melissa!

"Gail was referred to me by an old co-worker, who I know and trust—and I’m so glad they did! As nervous first time home buyers, Gail was incredibly patient with us and we never felt like we were rushed. I think she always answered her phone on the first try and sometimes she even called me before I got the opportunity. My husband and I immediately felt comfortable with her and were impressed by her knowledge and experience. Being in the real estate business myself (commercial), I already knew the value of a great agent. I could have technically done a deal myself, but being in such a competitive market, we knew that we needed a solid team in place with someone who actually KNEW the market. Gail definitely exceeded our expectations. Each week we chatted about our disappointments with the market, how quickly houses were snatched off the market, etc., but she always assured us that we’d find the perfect one. She also never pressured us into a house, often pointed out flaws herself. Most of all, she listened, so ultimately she’d know to focus only on certain listings so we wouldn’t be overwhelmed and get burnt out. Knowing the market so well, Gail knew what was worth seeing and what was a waste of time. When we did in fact find the house we wanted, we were in a bidding war with at least six other buyers. If it weren’t for Gail’s connections, we’re certain that we would not have gotten the house we did. Being well qualified is simply not enough in this market. I know that in order to sell us the house, Gail had to sell US to the listing agent. Ultimately, all the pieces fit together perfectly, ensuring that we got the house we wanted. Best of all, now we get to be Gail our neighbors! I will most certainly recommend Gail to any of my friends looking to buy. I know we wouldn’t be where we are now if it wasn’t for her expertise and experience."

Lynda, Lake Balboa

“Gail is still the best! She sold my first house in a very difficult market for close to my highest expectation, and in a short period of time. Gail just sold my second home within a week of listing with multiple offers well above the listing price. This was based on her marketing skills as we were unable to hold an Open House for the public. With both sales, Gail showed up with a comprehensive marketing plan and she followed through on everything. Gail is professional, knows her business inside and out, is a great negotiator and a lovely, kind person. I greatly enjoyed working with her both times and consider her a friend as well as my realtor.”

Joe and Tyler Nicchi

"Gail helped us sell our home last year and she was wonderful from start to finish! She is extremely knowledgeable, supportive, and professional. She was also understanding and flexible in scheduling showings and open houses around my family's busy schedule. Selling our home was a more challenging process than we initially imagined and we were so happy to have Gail by our side."

From Jo and Randy

"My husband and I have bought and sold three houses over the years, and I guess the third time truly is charmed, because Gail Salem was our realtor. Gail is without question the most professional agent we've encountered. She is smart, uses only the most talented photographer and her marketing materials are flawless.

We had an offer on our place two days after it was listed. She coached us through the offer/counter offer process and we ended up completely satisfied with the final deal.

Please move to Seattle, Gail! We want you for our neighbor/agent here, too.
"

From Lara and Anthony Parra

"Gail is wonderful- we can't say it enough! She worked with us recently to help purchase our very first home. As first time buyers, she really helped to walk us through the purchase process with as little stress as was possible. At every turn she was extremely professional, kind, friendly and wonderful to work with. While in Escrow, Gail even stepped in when we needed help changing lenders at last minute. She made unforeseen obstacles seem like no big deal (which was a really big deal!) She was an excellent advocate for us when a few issues arose with the home we were purchasing. She also went above and beyond our expectations as far as being readily available whenever questions arose. More than that, she was able to glean what we were looking for as far as size, style, location and price. She actually found the listing for the home we purchased before the seller had even listed pictures. She was wonderful to work with through and through and we will ask her to help us find our next home and sell our current home when the time comes."

Shant

"Gail Salem represented me during my first home purchase. As a very well known realtor in the neighborhood, I chose Gail due to her multiple years of experience. Gail went above and beyond my expectations as she was available 24/7 to answer any questions or concerns I had through the entire process. Although I went through some obstacles as a first-time home owner, Gail helped me overcome any issues and gave me the peace of mind I needed. She treat’s everyone with great respect and her professionalism is beyond words. I honestly felt very secure and proud to have a very knowledgeable, professional and kind-hearted agent. Thank you Gail for all of your assistance during my first-home purchase and I look forward to working with you again in the future."

Spencer & Alison

"When we chose to sell our home of 11 years Gail was clearly the perfect choice. Gail easily guided us through the exciting and sometimes stressful process of selling a home. Her professional marketing materials filled the open house with potential buyers resulting in multiple offers and a sale in the first week. She was always available and very patient with our many questions.

We'd highly recommend Gail to anyone looking to buy or sell a home."

Jill Searle

"I have bought and sold a few houses over the years, and none of those deals proceeded quite as smoothly as this one. From the moment you walked into my house to discuss the listing to the last document I signed, this was easy! You know the neighborhood, you knew how to price my house for maximum attention and you demonstrated professionalism, honesty and integrity at every turn. I always felt you had my best interests at heart and represented me well.

I would recommend your services to anyone interested in buying or selling a house without reservation.

Best to you and your family."

Michelle & Kevin

"Gail Salem is amazing! Her professionalism and dedication helped us to find our first home. As first time buyers, we didn't really know what to expect so it was so wonderful having her there to hold our hand throughout the process. Gail was patient and encouraged us to be picky even if it meant it took us much longer to find our perfect home. Although it has been a terrible market for home buyers, we were able to find "The One" in the sea of houses that just weren't and it was all thanks to Gail's dedication to her clients. We would absolutely recommend anyone who needs to buy or sell a home to call Gail because she will do everything she can to get it done right!"

Melina & Gaby

"Gail Salem was the perfect choice for the sale of our former home and the subsequent purchase of our current home. From our very first meeting, we knew that Gail would be our advocate, our friend, and our trusted guide in the often exciting (and sometimes stressful) journey we’d face throughout both the selling and purchasing process. The professional photos and marketing of our home got it sold in no time and made our next home purchase a reality. Gail was extremely professional, and really made us feel like we were her only clients. She responded to our (sometimes panicked) inquiries quickly, and always with a reassuring tone. We would not have been able to purchase our home (and stay sane) without her. We recommend her without any reservations, and know that whoever works with her is extremely fortunate and in very good hands!"

Renata

"We chose Gail Salem to be our realtor after hearing that she successfully sold two units in our complex within the last year. She came highly recommended by our neighbor, who had just used Gail to sell her condo. From our initial meeting with Gail, my husband and I knew we were in capable hands. She showed up with research materials, comps from other sales similar to our townhouse, which we decided to put up on the market, along with tips on how to get the best market price.

Throughout the process of selling our townhouse and purchasing our new home, Gail was professional, friendly, and had our best interest at heart. She went above and beyond her call of duty as a realtor, she was involved in every aspect of the process: negotiations, repairs, even our loan process. We were thrilled when both our transactions closed successfully, and are enjoying living in our house thanks to Gail's help!"

Andrea

"Dear Gail,

I want to thank you so much for representing the beneficiaries of the Peter and Catherine Javaras Trust in the sale of the property located at 5451 Ben Ave., Valley Village, California. Your professionalism, attention to detail, and superior knowledge of the real estate market, made this a very easy and rewarding process. Right from the start, you put us at ease and assured us that you were there to take care of all the necessary matters in selling this home. You created beautiful advertisements and descriptions that would attract potential buyers. You always kept us informed of all interest in the home and you returned our phone calls immediately, always willing to answer any questions that we might have.Since I represented the beneficiaries and did not live close to the home in question, you were very thoughtful in handling several matters by phone, e-mail, fax, and "docu-sign". This made it convenient for me since I work full time. You are a very gracious individual who is so easy to communicate with and I can't thank you enough for all your assistance. I would recommend you highly to any individual who is selling their home! Best of everything to you in the future.

Sincerely, Andrea"

Sherrie Feger

"If I had to sum up in two words what you call someone who has only her clients best interest in mind and work very hard for that client it would be GAIL SALEM. Gail over saw the listing and sale of my mother's home recently. She worked harder than anyone I know to get this accomplished. In the process she kept us posted every step of the way. Gail is the best and such a pleasure to work with in so many ways. Without a doubt she know what it means to give a 110%."

Ariana & Kevin West

"When Gail first started working with us, she probably had no idea what she was getting herself into! We had a very long and complicated house hunting process (by no fault of Gail's), but Gail stuck by us and promised us that she would find us the perfect home for us. And, she did! Over the time we got to work with Gail, we were able to see her in a variety of capacities -- as supportive and comforting friend, as our cheerleader, advocate, and as a strong, smart, and business-minded professional who really knows her business! She worked tirelessly for us in all of these roles and beyond. We are so grateful to her for her perseverence and for keeping her promise to us! Luckily for us, our relationship won't end now that we've found our home ... she'll be our neighbor, too! "

Robyn Steele

"Gail Salem represented me in the sale of my home and the purchase of my next home. I chose Gail because of her excellent reputation and I was not disappointed. She is a professional whose knowledge and experience are head-and-shoulders above the rest. She works tirelessly for her clients and she has a real enthusiasm for what she does. The purchase of my new home was very competitive and I firmly believe that having Gail representing me in the purchase gave me the necessary edge that I needed. She is a first-rate realtor."

Wendy Kaufman & Jon Pickett

"To: Kathy King
Regional Manager
Prudential California Realty

Dear Ms. King:

We are writing this letter to inform you of the astonishing service our family received from realtor Gail Salem. Little did we know that when we asked Gail to sell our Van Nuys home in the fall of 2006, that a massive tree would fall and destroy most of the house! Thus began a yearlong ordeal for us dealing with the various agencies and insurance companies. however, through it all, Gail was with us every step of the way and finally right before the end of 2007, Gail triumphantly sold our home at a price which was remarkable considering the condition of the home as well as the climate of the real estate and loan markets at that time.

Gail was our rock throughout this time! She was available for us 24/7 - always thoughtful, caring, and considerate. Selecting Gail was the best decision we could have made. Not only was she a highly respected neighborhood expert, but she also was exceedingly skilled with negotiations, finance, and with the understanding of people. What complicated our transaction was the fact that the buyer was seeking a construction loan, but this difficultly did not deter Gail from keeping everything on track through a lengthy and quite thorny escrow period.

It is mind-boggling to think what might have happened if we did not have Gail Salem on our side with her keen knowledge of the real estate market, with her superior professionalism, and with her uncanny attention to detail. No doubt about it - Gail Salem saved us from a protential emotional and financial disaster.

Without question, we would recommend Gail's services and Prudential California Realty to our closest friends and relatives. We know that anyone who has the good fortune to work with Gail and Prudential will be as grateful as we were for the opportunity."

Lynda Ingham

"Gail Salem: The best realtor ever!

Yes, I'm one of those people, and I attend every Open House I see. As a result of seeing hundreds of homes, I have been able to get to know quite a number of the local realtors. When the time came to sell my home, Gail Salem was the only realtor I considered. The fact that I always saw that "SOLD" sign pretty quickly on her listings around the neighborhood reinforced my decision. (She's well known as the neighborhood's best realtor.)

Gail had a comprehensive marketing plan and diligently worked it. It was a difficult market in which to sell, but Gail brought me a well qualified buyer, in a reasonable period of time, at a selling price almost to the dollar of my highest expectation. I was very impressed with her professionalism, thoroughness, knowledge and, most importantly, her ability to make the sale process go so smoothly.

It was a joy to work with Gail. She is a lovely, smart and personable lady. In addition to having a great realtor, I have a new friend.

Gail, I'm looking forward to working with you to buy my next house, hopefully soon!"

Sue Devlin

"Dear Gail:

From one Realtor to another, I wanted to thank you for your dedication in selling my home. When I made the decision to relocate East and needed to select a Realtor to sell my home, I didn't hesitate a second to ask you to do so. # 1 - you are the neighborhood specialist; but # 2 - your pleasant personality, knowledge of the business, and willingness to be there for every showing meant a lot to me. Because you were so well known in the area, you were able to bring many potential buyers to the property and discuss all of the positive aspects of the neighborhood, which is so instrumental when selling a property.

At the onset of this tough economical time, you were still able to sell my home its first week on the market, which was amazing. Your diligent attention to every step of the transaction and handling of a few of the unexpected negotiations during the Escrow process were also above and beyond, but much appreciated.

Because of your professionalism, terrific attitude and pleasant personality, I will refer all of my West Coast clients to you who may be buying or selling down the road because I know you will take good care of them. I wish you continued success with your career.

Warm Regards,

Sue Devlin
Realtor Associate"

Gail Purse

"I signed with Gail Salem after my home had been on the market for six months in 2007. She immediately brought in a photographer who prepared a very professional brochure and pictures for the internet. In the first six weeks, she had shown my home more times than the previous agent had in six months! Her presentation and personality perfectly suited my home, and even though the market had begun a downturn, she was able to successfully negotiate a sale in four months.

During the closing Gail was always prepared to handle all questions and procedures, and her competent handling of all the details made my transition much easier than I had anticipated. I would strongly suggest that whether buying or selling, Gail Salem will become more than your representative, she will become your friend."

Youki

"I had the best experience with Gail, she was always there for me when I needed her. Her true passion was to support me in getting what I truly wanted. She also gave me the best deal that I ever imagined. I would love to work with her again and again!!"

Bryan Erickson

"I met Gail shortly after I had sold my home in Santa Clarita. The agent I used for that sale had left me high and dry once the sale was complete.

I knew from right away that Gail was a go-getter because she provided me workable options during our first phone call.

Even during the holiday season, Gail was able to accommodate to my chaotic schedule and did an outstanding job representing my interests throughout the purchase.

Gail is very persistent and has excellent follow-up and follow-through qualities. These traits were particularly helpful when making sure the builder of my new home completed requisite tasks.

I would positively recommend Gail to family, friends, and colleagues.

She's tenacious, honest, with a positive attitude."

Ryan & Heather Rappaport

"Gail is fantastic! Once we explained our preferences and our range, Gail tailored our search accordingly. Her desire to learn about us, not only as buyers, but as a family, reassured us in our first buying experience. She encouraged us through her patience and positivity to develop our own sense of what was possible and available. It was evident throughout that Gail is very knowledgeable, and genuinely enjoys her role in the process. Her regular calls and updates kept us informed and at ease. She was a strong advocate on our behalf, evidenced throughout the Escrow period, and made our interests her first priority. Even as our buying process has ended, we anticipate a long relationship with Gail. We will certainly look to her for any future real estate endeavors, and we wholeheartedly recommend her without a moment's hesitation."

Brian Sussman

"When we made the decision to sell our home, the big question was "Whom should we use as our realtor?". It seemed like an easy decision. Every time a home went up for sale in our neighborhood with a "Gail Salem" sign on it, it was sure to have a SOLD sign soon after. She was well known as the neighborhood's best realtor.

When we first met Gail, we were most impressed with her positive attitude and professionalism. After only a week, it felt like we were old friends due to her relaxed and kind-hearted nature. Her ability to work under pressure is uncanny and she handled every aspect of our sale in stride.

The entire period our house was for sale went as smooth as silk. Gail gave us such personal attention that we felt like we were her only clients (even though we knew we weren't). What we thought would be a harrowing experience selling our first home, ended up being a pleasure thanks to Gail. We couldn't have done it without her.

We miss you Gail! Come up to Oregon and help us buy our next house!!!"


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Berkshire Hathaway Home Services
16810 Ventura Blvd. • Encino, CA 91436
Phone: (818)516-1546 •
BRE # 01361053